1. Software Products (Tally Prime)

Tally Prime licenses are non-refundable once activated. Before purchase, we provide free demos and consultation to ensure the product meets your requirements.

Unactivated licenses may be returned within 7 days for a full refund
Activated licenses cannot be refunded as per Tally Solutions Pvt Ltd policy
Upgrade fees are non-refundable once the upgrade is processed

2. Registration Services

For company registration, GST registration, and other government filings:

Before submission: 80% refund if cancelled before filing with authorities
After submission: No refund as government fees are non-refundable
Rejection cases: Re-filing at no additional professional fee (government fees extra)

3. Annual Maintenance (AMC)

AMC fees are non-refundable once the service period begins
Pro-rata refund available only in exceptional circumstances
Unused training sessions expire at end of AMC period

4. Professional Services

For accounting, tax filing, and advisory services:

Monthly retainer fees are billed in advance and non-refundable
Project-based work: Refund proportional to work not yet completed
Consultation fees are non-refundable after the session

5. How to Request a Refund

To request a refund, please contact us:

Email: support@tallysolutionsmp.com
Phone: +91 94253 331547
Visit: Government Degree College Road, Waidhan, Madhya Pradesh, 486886

Refund requests are processed within 7-10 business days after approval.

6. Disputes

Any disputes regarding refunds shall be subject to the jurisdiction of courts in Singrauli, Madhya Pradesh, India.